Thank you for using Zukilog. Please review the information below for help with common issues, purchase restoration, and app operation.

Frequently asked questions

The widget does not appear in the widget gallery

1. Open the Zukilog app once.
2. Return to the Home Screen and wait briefly.
3. Open the widget gallery and search for “Zukilog.”
4. Restart your iPhone if the widget still does not appear.
5. If the issue continues, contact support with your device model, iOS version, and Zukilog version.

Pressure or weather is not recorded

• Open iPhone Settings → Privacy & Security → Location Services and confirm that Zukilog has location permission.
• Weather information may be temporarily unavailable because of network connectivity or WeatherKit availability.
• Headache records can still be saved when weather information is unavailable.

Apple Watch records do not reach the iPhone

• Confirm that the iPhone and Apple Watch are paired.
• Open Zukilog on the iPhone once.
• Records made while the devices are disconnected may be delivered after they reconnect.

Pro does not unlock after purchase

1. Confirm that you are using the same Apple Account used for the purchase.
2. Connect the device to the internet.
3. Open Zukilog Settings or the Pro screen and select Restore Purchases.